Terms and Conditions
Operator
The operator of the eco-CAMPING BALEIA facility and the website www.camping-balea.eu is the company EAST MATINAL SRL | Strada Republicii 3, 337345 Pui, Romania | CUI 49235069 | VAT int. RO50383689 | Reg.Com. J20/1549/2023
Introduction
These terms and conditions govern the contractual relationship between the user/guest and the operator (hereinafter referred to as “us” / “we”).
Booking Offer and Booking Conditions
Our booking offer includes: a) pitch for a motorhome; b) pitch for a caravan/trailer without a towing vehicle; the towing vehicle must either be parked free of charge or an additional pitch must be booked; c) pitch for a personal tent; d) pitch including a rented tent from us.
The booking of a corresponding pitch or rented tent can be made either through our website or through external booking platforms.
By making a booking, the user accepts these terms and conditions.
Payment Terms
Payment can be made either directly at the time of booking or on site. This depends on the chosen booking method.
Cancellation Policy
Cancellations are free of charge up to 7 days before arrival. After that, a fee of 50% of the booking amount will be charged.
Arrival and Departure
A booking is confirmed. The arrival and departure dates specified in the booking confirmation are binding. A booked pitch or the rented tent will be available on the day of arrival after arrangement, but no earlier than 3:00 PM. If your arrival is significantly delayed, please notify us by phone. If no notification is received, we will hold the pitch or rented tent until a maximum of 10:00 PM on the day of arrival. After that, it may be reallocated without compensation.
Environmentally Friendly Guest-Oriented Measures
- The campsite is car-free. Transport carts are available free of charge for transporting luggage between the parking lot and the campsite.
- To combat light pollution, unnecessary energy consumption, and to ensure a clear starry sky, power sources and artificial light are minimized to the essentials.
- The nighttime quiet period from 10:00 PM to 7:00 AM is for the rest of the guests, neighbors, and the local wildlife.
- For sustainability reasons, we have consciously decided against a pool, hot tub, or whirlpool. For bathers, we recommend a refreshing dip in our river or the approximately 10 km distant recreational area in Crivadia.
- Our lush herb and vegetable garden contributes to parcel separation and supports the ecosystem. Herbs and organic vegetables are available to guests for self-picking at a small fee.
- The washing area is ecologically designed, and the washing water is recycled in an environmentally friendly manner, with biological dishwashing liquid available free of charge.
- Bicycles are available free of charge for local tours or errands.
- The facilities consist mostly of re- or upcycled materials, giving the place its unique vintage charm.
Waste Management
Our concept relies on a dedicated compost and extensive recycling measures. We promote waste separation with color-coded bins for compost, paper, glass, residual waste, plastic, and metal as well as the separate collection and disposal of deposit bottles.
It is expected that the user/guest will do the same.
Included Equipment and Services
- Drinking water
- WiFi in and around the common area/terrace
- Bicycles for short trips and errands
- Books, maps/information materials on the region, activities, and sustainable living (for borrowing)
- Board games and sports equipment
- Charging station for mobile devices; the electricity used here is included in the stay
- Refrigerator space for perishable food
- Secure storage for non-perishable food (e.g., bread)
- Washing area
- Dishwashing area
- 5 indoor shower cubicles with hot water
- 5 toilet cubicles with toilet paper
- 1 urinal
- 1 accessible bathroom (with shower, toilet, sink)
- Outdoor garden shower with cold water
- Campfire area with grilling option
- Cooking area with cooking utensils
- Hammocks
- Swimming area in the river
- Beach at the river bank
- Picnic area with tables and chairs
- Transport carts
- Biological dishwashing liquid
- Gray water disposal station
Additional Equipment and Services
- Pitches are equipped with a 220 V and 6 Ampere power connection. Electricity can be added and will be charged according to consumption.
- Beverages and snacks from the self-service area
- Vegetables, herbs, and fruits from the self-service garden
- Bicycles for day trips
- Washing machine
- Firewood
- Grill
Rules
- Waste: we reduce waste and separate unavoidable waste. Guests must comply. The use of disposable dishes, cutlery, or similar items is unwelcome on the premises. Corresponding reusable utensils are available and can be used free of charge.
- Heating devices: electric heating devices are prohibited on the campsite.
- Fireplace and grill area are safely and controlled positioned. Open fire is prohibited outside of the designated areas.
- Dishwashing area: Dishwashing wastewater is eco-recycled. Only biological dishwashing liquid may be used in the dishwashing area.
- Music and Volume: musical or other acoustic accompaniment is only permitted on the individual pitch at moderate volume, not in the communal area.
- Behavior: we promote biodiversity, social diversity, and harmonious coexistence. Environmentally harmful, homophobic, or xenophobic behavior is not welcome on our premises!
Disclaimer
The operator assumes no liability for damages or losses caused by third parties, natural events, or improper use on the premises, on adjacent terrain, in the river, or on the riverbank.
Data Protection
The collection, processing, and use of personal data are carried out in accordance with the General Data Protection Regulation (GDPR).